EFFICIENT ADMINISTRATIVE SUPPORT SERVICES
Which services do you offer?
- Full practice management support
- Call answering (including out of hours support)
- Billing and collection solutions
- Temporary practice support (covering sickness and annual leave)
EFFICIENT CALL
ANSWERING SERVICES
We answer your calls professionally and courteously, handling patient queries, taking messages, and booking appointments. If your designated secretary is on another call, the next available secretary will promptly address the call, ensuring that all messages and important clinical information are flagged and communicated to you. With us, you’ll never miss a call or an opportunity again.
EFFICIENT BILLING AND COLLECTION SERVICES
We can manage your invoicing, payment processing, and debt recovery. We can also deal with any queries or disputes that may arise. We can help you improve your cash flow and reduce your overheads.
Streamline your financial processes and ensure timely payments with Private Secretary Group Ltd. As experts in remote secretary and admin services, we offer efficient billing and collection solutions tailored to your business needs. Our dedicated team can manage your invoicing, payment processing, and debt recovery, saving you time and minimizing the risk of cash flow issues. From generating and sending invoices to handling any queries or disputes that may arise, we take care of the entire process. With a focus on improving cash flow and reducing your overheads, we help you maintain a healthy financial position.
Temporary Practice Support
We provide comprehensive secretarial support for your practice during periods of absence such as holidays, sick leave, or maternity leave. Our team seamlessly integrates with your existing systems and processes to ensure uninterrupted service and continuity for your patients.
What Sets Us Apart from The Competition?
Work ethic, loyalty and honesty: We are committed to delivering high-quality service and exceeding your expectations. We are loyal to our clients and respect their confidentiality and privacy. We are honest and transparent in our communication and billing.
Flexibility and affordability: We offer flexible and tailored solutions to suit your needs and budget. You can choose the level and frequency of service you require and pay only for what you use.
Expertise and innovation: We have extensive knowledge and experience in the private healthcare sector, and we keep up to date with the latest trends and regulations.
We use the best technology and software to ensure efficiency and security. We also constantly seek feedback and improvement to enhance our service.